Book a call · Sales
Talk to a server expert.Thirty minutes, free, with the team that racks the hardware.
To talk to a server expert at Server Room, pick a time below or call +1-917-284-6090. The sales line is answered at any hour of any day, and the person who sizes your build works on the team that runs the machines. At the end of the call you have a written configuration, or a plain reason we are the wrong host for the job.
- 30 minfixed length, we stop on time
- $0no card, no obligation, nothing to cancel
- Any hourthe sales line has no out-of-hours branch
Do you need a call at all?
Often not. Three of the four reasons people ask for a call are answered on a page you can open now, and reading it is faster than waiting for a slot. Book the call when the answer depends on something a page cannot know about you.
You already know the specification
Then skip the salesperson. Ready machines, filterable by region, hardware and price, each with the figure it bills at. They are delivered in minutes once a new account is verified.
See the instant servers 02You want it built to your own spec
Choose the processor, memory, drives, RAID level, port and city, and the monthly figure moves as you go. Every part is priced on the page before you talk to anyone.
Build it and see the price 03You are moving something that is live
The sequence, the DNS timing, how long you are exposed and what leaving your current provider costs. It is a written timetable and it does not need a meeting.
The migration timetableThe answer depends on you
A workload nobody can size from a form. Several machines that have to work together. A procurement process that needs a named person. A question about whether this is a good idea at all. That is what the call is for.
Take the half hour ↓What a dedicated server consultation covers
Four parts, in this order, because each one needs the one before it. Pick your topics in the request below and the minutes shift to match. That weighting is what we read before we dial.
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5 min
What you are running today
What the machine does, what it runs on now, and what is wrong with that. The most useful sentence of the call usually starts with “the reason we are moving is…”.
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10 min
The shape of the machine
Sockets, memory, disk layout, the port, the addresses, the city. This is where a person beats a form: the useful questions are the ones you did not know to answer.
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10 min
What it costs, and what would change it
The monthly figure, the billing cycle, and which parts of the build carry the cost. Also how to grow later without moving: memory, disks, a second processor and a faster port are fitted to the machine you already have.
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5 min
What happens next, with dates on it
Who does what, by when, and how you get the configuration in writing. If the answer is that you should not buy anything this week, you get that too.
Book a server sizing call
Answer three questions and the request writes itself. Nothing leaves this page until you press send in your own chat window or mail client, and nothing is stored here. It is a request, not a confirmed booking: a person replies to agree the time, usually the same day.
What the call is good for, and what it is not
Read the second column before you book. It is the list of things a half hour on the phone cannot do.
Worth the call
- Sizing a machine for a workload you can describe but not specify.
- Several servers that have to talk to each other, in one or more cities.
- Sequencing a migration around a date you cannot move.
- Addressing, port speed and what the network does under real load.
- Whether a management tier is worth buying for what you actually need done.
- Purchase orders, invoicing and the paperwork a company needs before it can buy.
- Hearing from someone with no commission riding on it that this is the wrong purchase.
Not what this is
- A benchmark of your workload. Nobody can run that from a phone call. Order the machine and test it inside the refund window.
- Writing or porting your application. That is engineer time, and it is bought as a management tier rather than promised on a call.
- A multi-week discovery process with a project manager. There is no such thing here, on purpose.
- A quote for hardware we do not run. If the honest answer is another provider, you will get it in the first five minutes rather than the last.
- A pressure call. Nobody phones you back three times, and there is no follow-up sequence.
Talk to sales, get an engineer
The same people who answer at three in the morning. There is no separate enterprise desk and no queue to be promoted out of. The person who quotes your build is the person who hears about it when it breaks.
Call the sales line and an assistant answers at once, on any day at any hour, and asks what you need. Say you want a person and it rings 9 desks at the same time for 60 seconds before any queue. No menu, no extension, no “press one”. Live chat works the same way: an AI assistant replies in seconds and can check your account and your servers, and a person takes over the moment you ask.
Trading since 2004, from 2 offices in New York and Bucharest, with hardware in 5 cities. Calls are in English. Read more about the company, or see every other way to reach us.
After the call
Three things follow. None of them is a newsletter.
The configuration, in writing
What was agreed, itemised, with the monthly figure and the city. In writing, so you can send it to whoever signs and so it cannot quietly change later.
A link that opens prefilled
The order page with exactly that machine already in it. Account and payment happen there, on your own time, with nobody watching.
Silence, if you want it
No follow-up sequence, no second call, no “just circling back”. If it is not the right week, say so and the thread stops until you restart it.
The facts on this page, in one place
With where each one comes from, so you can check it rather than take it.
| What | Answer | Where it comes from |
|---|---|---|
| Length of the call | 30 minutes, one to one, colleagues welcome | The single meeting type published by sales |
| Cost of the call | $0. No card, no minimum spend, no obligation | This page. There is no paid consultation tier. |
| How far ahead you can ask for a slot | Up to 60 days | Sales scheduling window |
| Sales line | +1-917-284-6090 | Contact page, which lists every department |
| When the line is answered | Any hour, any day. There is no out-of-hours branch | Not one inbound number carries a time condition |
| What answers first | An assistant, immediately. Ask for a person and it hands over. | Every published number is routed the same way |
| Phones that ring when you ask for a person | 9, simultaneously, for 60 seconds before any queue | Sales ring group |
| Booking by email | sales@serverroom.net | Contact page |
| Language of the call | English | Offices in New York and Bucharest |
| Who you speak to | The team that runs the hardware. There is no separate enterprise desk. | About the company |
| Company | Data Room, Inc., Long Island City, New York; Data Room SRL, Bucharest. Trading since 2004. | About the company |
| Where the hardware is | 5 cities: New York, Miami, San Francisco, Amsterdam, Bucharest | Data centre locations |
| What a call does not get you | A benchmark of your workload, application development, or a quote for hardware we do not run | Stated on this page under “Not what this is” |
| Faster than booking | Live chat (an AI assistant that replies in seconds and can check your account and servers, a person on request) and the phone | Contact page |
Prices are not on this page on purpose. What a ready machine costs is on pricing, and what a build to order costs is on the configurator. The call is free. The server is not, and the two figures do not belong side by side.
Questions people ask before booking
How do I talk to a server expert at Server Room?
Call +1-917-284-6090, open live chat, or book a free 30-minute call on this page. The phone line and the chat are answered at any hour of any day. The people who size builds are on the team that runs the hardware, so the person you reach works on the machines you would be buying.
How do I book a call?
Use the form on this page: pick a day and a time in your own timezone, say what you want to cover, and send it by live chat or by email. It is a request, not a confirmed booking. A person replies to agree the time, usually the same day. You get a calendar file for the slot straight away, so it is in your diary while you wait.
How long is the call and what does it cost?
30 minutes, and nothing. No card, no trial to cancel, no minimum spend and no obligation at the end. We stop at 30 minutes unless you want to keep going.
Do I have to book, or can I just call sales?
Just call. The sales line has no out-of-hours branch, so it behaves the same at four on a Sunday morning as at eleven on a Tuesday. Booking is for the other case: when you want a particular half hour kept free, or want to send the question ahead so the answer is ready when the call starts.
How far ahead can I book?
Up to 60 days. For a later date, send the request anyway and say when.
Will I be talking to a salesperson or an engineer?
Both, because they are the same team. The people who quote builds run the hardware, and nobody here only sells. That is why the call can answer “will this work” and not only “what does it cost”.
Is it a video call or a phone call?
Whichever you ask for. Choose phone and we dial the number you gave. Choose video and you get a link. Most of these calls work best on the phone, because the useful part is a conversation about your workload, not a screen share.
Can I bring a colleague?
Yes, and it is often worth it: the person who knows the application and the person who signs are rarely the same. Name them in the request and they get the same invitation.
What should I have ready for a server sizing call?
Three things: what the machine has to do, what it runs on today, and the date you need it working by. If you have a current invoice from another provider, have it open. Comparing a real bill with a real configuration is faster than comparing two marketing pages.
I have a support problem, not a sales question.
Then do not book anything. Support is answered around the clock by chat, phone and ticket, and each of those is faster than a scheduled call. Go to the support desk or the direct numbers.
Read up on us first, if you would rather
Nothing on this page is a reason to trust us. These are: reviews from strangers with no reason to be kind, and a company record older than every claim on this site.
Server Room is operated by Data Room, Inc. of Long Island City, New York, with Data Room SRL in Bucharest. Trading since 2004.
Half an hour with a server expert, and you will know.
Whether it is the right machine, the right city and the right week, or the wrong company. All four are useful answers.