Book a call
No discovery phase, no deck, no follow-up sequence. One call, a fixed half hour, and at the end of it either a written configuration or an honest reason we are not the right host for you.
That is not modesty, it is the fastest route to what you came for. Three of the four reasons people ask for a call are already answered on a page that is open right now, and reading one takes less time than waiting for a slot. Take the call when the answer depends on something a page cannot know about you.
Then you want the shelf, not a salesperson. Live stock, filterable, with the price each machine actually bills at — and it deploys without anyone approving anything.
Servers in stock now 02Choose the processor, the memory, the drives, the RAID level, the port and the city, and watch the monthly figure move as you do. Every part is priced separately, on the page, before you talk to anyone.
Build it and see the price 03The sequence, the DNS timing, how long you are exposed and what the move costs at the provider you are leaving. It is a timetable, written down, and it does not need a meeting to hand over.
The migration timetableA workload nobody can size from a form. Several machines that have to agree with each other. A procurement process that needs a human name on it. A question about whether this is a good idea at all. That is the call.
Take the half hour ↓Four movements, in this order, because each one is useless without the one before it. Choose what you want to talk about and the call re-weights itself — that weighting is what we read before dialling.
What the machine does, what it is on now, and what is wrong with that. The most useful thirty seconds of the call is usually the sentence that starts “the reason we are moving is…”.
Sockets, memory, how the disks are arranged, the port, the addresses, which city. This is the part where a person is genuinely faster than a form — the questions worth asking are the ones you did not know to answer.
The figure, the billing cycle, and honestly which parts of the build are carrying the cost. Also what it would take to grow later without moving — memory, disks, a second processor and a faster port are all fitted to the machine you already have.
Who does what, by when, and how you get the configuration in writing. If the answer is that you should not buy anything this week, you get that too.
Three answers and it composes itself. Nothing here is sent anywhere until you press send in your own chat window or mail client, and nothing is stored on this page. It is a request, not a confirmed booking: a person replies to agree the time, usually the same day.
Both columns are the same promise from opposite ends. Knowing the second one is what stops the call being a disappointment.
The same people who answer at three in the morning. There is no separate enterprise desk and no queue you get promoted out of — the company is small enough that the person quoting your build is the person who will be told when it breaks.
Call the sales line and an assistant answers immediately, on any day at any hour, and asks what you need. Say you want a person and it rings 9 desks at once for 60 seconds before it will even consider a queue. That is the whole phone system: no menu, no extension to remember, no “press one”.
Trading since 2004, from 2 offices — New York and Bucharest — with hardware in 5 cities. Calls are in English. More about the company, and every other way to reach us.
Three things arrive, and none of them is a newsletter.
What was agreed on the call, itemised, with the monthly figure and the city. Written down so you can send it to whoever signs, and so we cannot quietly change it later.
The order page with exactly that machine already in it. Account and payment happen there, on your own time, with nobody watching.
No sequence, no second call, no “just circling back”. If it is not the right week, say so and the thread stops until you restart it.
With where each one comes from, so you can check it rather than take it.
| What | Answer | Where it comes from |
|---|---|---|
| Length of the call | 30 minutes, one to one, colleagues welcome | The single meeting type published by sales |
| Cost of the call | $0. No card, no minimum spend, no obligation | This page. There is no paid consultation tier. |
| How far ahead you can ask for a slot | Up to 60 days | Sales scheduling window |
| Sales line | +1-917-284-6090 | Contact page, which lists every department |
| When the line is answered | Any hour, any day — there is no out-of-hours branch | Not one inbound number carries a time condition |
| What answers first | An assistant, immediately. Ask for a person and it hands over. | Every published number is routed the same way |
| Phones that ring when you ask for a person | 9, simultaneously, for 60 seconds before any queue | Sales ring group |
| Booking by email | sales@serverroom.net | Contact page |
| Language of the call | English | Offices in New York and Bucharest |
| Who you speak to | The team that runs the hardware. There is no separate enterprise desk. | About the company |
| Company | Data Room, Inc., Long Island City, New York; Data Room SRL, Bucharest. Trading since 2004. | About the company |
| Where the hardware is | 5 cities: New York, Miami, San Francisco, Amsterdam, Bucharest | Data centre locations |
| What a call does not get you | A benchmark of your workload, application development, or a quote for hardware we do not run | Stated on this page under “Not what this is” |
| Faster than booking | Live chat and the phone, both open now | Contact page |
Prices are not on this page on purpose. What a machine on the shelf costs is on pricing, what a build to order costs is on the configurator, and both move through the day. A call is free; the server is not, and neither figure belongs beside the other.
Use the composer on this page: choose a day and a time in your own timezone, say what you want to cover, and send it — by live chat, which is open now, or by email. That is a request rather than a confirmed booking; a person replies to agree the time. You get a calendar file for the slot straight away, so it is in your own diary while you wait. Or skip all of it and dial +1-917-284-6090, which is answered at any hour of any day.
30 minutes, and nothing. No card, no trial to remember to cancel, no minimum spend to qualify for it, and no obligation of any kind at the end. We stop at 30 minutes unless you want to keep going — a call that runs long is usually a sign the first five minutes were skipped.
Just call. The sales line has no out-of-hours branch and no time condition in it, so it behaves the same at four on a Sunday morning as at eleven on a Tuesday. Booking exists for the opposite problem: when you want a particular half hour protected, or you want to send the question ahead so the answer is ready when the call starts.
Up to 60 days. Beyond that, send the request anyway and say when — a date two months out is a project, and a project is worth a note in a calendar rather than a form.
Both, in the sense that they are the same person. The team that quotes builds is the team that runs the hardware; there is nobody here whose only job is to sell. That is why the call can answer “will this actually work” and not only “what does it cost”.
Whichever you ask for. Say “phone” and we dial the number you gave; say “video” and you get a link. Most of these calls are better on the phone, because the useful part is a conversation about your workload and not a screen share.
Yes, and it is usually worth it — the person who knows the application and the person who signs for it rarely being the same. Name them in the request and they get the same invitation.
Three things, and none of them takes preparation: what the machine has to do, what it runs on today, and the date you need it working by. If you have a current invoice from another provider, have it open — comparing a real bill against a real configuration is faster than comparing two marketing pages. The composer on this page builds the list for you.
Then do not book anything — support is answered around the clock by chat, phone and ticket, and a scheduled call would be slower than every one of them. The support desk and the direct numbers are both faster than this page.
Nothing on this page is a reason to trust us. These are: strangers with no reason to be kind, and a company record that predates every claim on this site.
Server Room is operated by Data Room, Inc. of Long Island City, New York, with Data Room SRL in Bucharest. Trading since 2004.
Whether it is the right machine, the right city, the right week — or the wrong company. All four are useful answers.
