Schedule a call · Sales
Talk to a server expert.Pick a half hour, and the person who sizes your build is waiting for you.
To talk to a server expert at Server Room, book a free 30-minute call below. The sales desk keeps hours: Monday to Friday, 09:00 to 19:00 in Bucharest, which is 02:00 to noon in New York for most of the year. Outside them an assistant answers the phone and nobody is at a desk, so a booked call is how you get a person at an hour that suits you, with your question read before we dial. At the end of it you have a written configuration, or a plain reason we are the wrong host for the job.
- 30 minfixed length, we stop on time
- $0no card, no obligation, nothing to cancel
- Mon to Fri09:00 to 19:00 Bucharest time, shown in your own clock on the right
- Bucharest 09:00–19:00 where the desk is
- New York 02:00–12:00 our US office, the same hours
- Your clock ––:–– every time on this page is in your zone
The desk's day, in Bucharest time. With the page's script running, this is your own day instead, and running along the bar says when a call reaches a person.
Do you need a call at all?
Often not. Three of the four reasons people ask for a call are answered on a page you can open now, and reading it is faster than waiting for a half hour to come round. Book the call when the answer depends on something a page cannot know about you.
You already know the specification
Then skip the salesperson. Ready machines, filterable by region, hardware and price, each with the figure it bills at. They are delivered in minutes once a new account is verified.
See the instant servers 02You want it built to your own spec
Choose the processor, memory, drives, RAID level, port and city, and the monthly figure moves as you go. Every part is priced on the page before you talk to anyone.
Build it and see the price 03You are moving something that is live
The sequence, the DNS timing, how long you are exposed and what leaving your current provider costs. It is a written timetable and it does not need a meeting.
The migration timetableThe answer depends on you
A workload nobody can size from a form. Several machines that have to work together. A procurement process that needs a named person. A question about whether this is a good idea at all. That is what the call is for.
Take the half hour ↓What a dedicated server consultation covers
Four parts, in this order, because each one needs the one before it. Pick your topics in the request below and the minutes shift to match. That weighting is what we read before we dial.
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5 min
What you are running today
What the machine does, what it runs on now, and what is wrong with that. The most useful sentence of the call usually starts with “the reason we are moving is…”.
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10 min
The shape of the machine
Sockets, memory, disk layout, the port, the addresses, the city. This is where a person beats a form: the useful questions are the ones you did not know to answer.
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10 min
What it costs, and what would change it
The monthly figure, the billing cycle, and which parts of the build carry the cost. Also how to grow later without moving: memory, disks, a second processor and a faster port are fitted to the machine you already have.
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5 min
What happens next, with dates on it
Who does what, by when, and how you get the configuration in writing. If the answer is that you should not buy anything this week, you get that too.
Book a server sizing call
The half hours below are read from the sales desk's own calendar and shown in your timezone. Choosing one holds it and tells sales; a person then confirms it by email, usually the same day. Nothing is confirmed until that email arrives, and nothing is stored on this page.
What the call is good for, and what it is not
Read the second column before you book. It is the list of things a half hour on the phone cannot do.
Worth the call
- Sizing a machine for a workload you can describe but not specify.
- Several servers that have to talk to each other, in one or more cities.
- Sequencing a migration around a date you cannot move.
- Addressing, port speed and what the network does under real load.
- Whether a management tier is worth buying for what you actually need done.
- Purchase orders, invoicing and the paperwork a company needs before it can buy.
- Hearing from someone with no commission riding on it that this is the wrong purchase.
Not what this is
- A benchmark of your workload. Nobody can run that from a phone call. Order the machine and test it inside the refund window.
- Writing or porting your application. That is engineer time, and it is bought as a management tier rather than promised on a call.
- A multi-week discovery process with a project manager. There is no such thing here, on purpose.
- A quote for hardware we do not run. If the honest answer is another provider, you will get it in the first five minutes rather than the last.
- A pressure call. Nobody phones you back three times, and there is no follow-up sequence.
Talk to sales, get an engineer
The people who quote builds run the hardware. There is no separate enterprise desk and no queue to be promoted out of. The person who sizes your machine is the person who hears about it when it breaks.
The sales desk is staffed Monday to Friday, 09:00 to 19:00 Bucharest time. Call then and an assistant answers at once and asks what you need; say you want a person and it rings 9 desks at the same time for 60 seconds. No menu, no extension, no “press one”. Call at any other hour and the same assistant answers, can tell you what is in stock and what it costs, but has nobody to hand you to. That is the gap the booking above closes: you choose the half hour, and a person is at the desk when it arrives.
Live chat is the exception to the hours. An AI assistant replies in seconds at any time, can check your account and your servers, and a person takes over the moment you ask.
Trading since 2004, from 2 offices in New York and Bucharest, with hardware in 5 cities. Calls are in English. Read more about the company, or see every other way to reach us.
After the call
Three things follow. None of them is a newsletter.
The configuration, in writing
What was agreed, itemised, with the monthly figure and the city. In writing, so you can send it to whoever signs and so it cannot quietly change later.
A link that opens prefilled
The order page with exactly that machine already in it. Account and payment happen there, on your own time, with nobody watching.
Silence, if you want it
No follow-up sequence, no second call, no “just circling back”. If it is not the right week, say so and the thread stops until you restart it.
The facts on this page, in one place
With where each one comes from, so you can check it rather than take it.
| What | Answer | Where it comes from |
|---|---|---|
| Length of the call | 30 minutes, one to one, colleagues welcome | The half hours the desk's calendar offers |
| Cost of the call | $0. No card, no minimum spend, no obligation | This page. There is no paid consultation tier. |
| When a person is at the sales desk | Monday to Friday, 09:00 to 19:00 Bucharest time, which is 02:00 to noon in New York for most of the year | The desk's calendar, which the picker on this page reads |
| What answers the phone at other hours | An assistant, at once. It can quote what is in stock, and it has nobody to hand you to. | Every published number is routed the same way, with no out-of-hours branch |
| How far ahead you can book | Up to 14 days, with at least two hours' notice | The booking calendar |
| What a request is | A hold on the desk's calendar. A person confirms it by email, or offers another time. | This page |
| Sales line | +1-917-284-6090 | Contact page, which lists every department |
| Phones that ring when you ask for a person | 9, simultaneously, for 60 seconds before any queue | Sales ring group |
| Booking by email | sales@serverroom.net | Contact page |
| Language of the call | English | Offices in New York and Bucharest |
| Who you speak to | The team that runs the hardware. There is no separate enterprise desk. | About the company |
| Company | Data Room, Inc., Long Island City, New York; Data Room SRL, Bucharest. Trading since 2004. | About the company |
| Where the hardware is | 5 cities: New York, Miami, San Francisco, Amsterdam, Bucharest | Data centre locations |
| What a call does not get you | A benchmark of your workload, application development, or a quote for hardware we do not run | Stated on this page under “Not what this is” |
| Faster than booking | Live chat at any hour (an AI assistant that replies in seconds and can check your account and servers, a person on request), and the phone during desk hours | Contact page |
Prices are not on this page on purpose. What a ready machine costs is on pricing, and what a build to order costs is on the configurator. The call is free. The server is not, and the two figures do not belong side by side.
Questions people ask before booking
How do I talk to a server expert at Server Room?
Book a free 30-minute call on this page, open live chat, or call +1-917-284-6090 on a weekday between 09:00 and 19:00 Bucharest time. The chat is answered at any hour; the phone reaches a person only in those hours. The people who size builds are on the team that runs the hardware, so the person you reach works on the machines you would be buying.
How do I book a call?
Pick a free half hour from the calendar on this page, shown in your own timezone, say what you want to cover and how to reach you, and send the request. That holds the slot and tells sales. A person replies by email to confirm it, usually the same day, or to offer another time if something has moved. Nothing is confirmed until that email arrives.
How long is the call and what does it cost?
30 minutes, and nothing. No card, no trial to cancel, no minimum spend and no obligation at the end. We stop at 30 minutes unless you want to keep going.
Do I have to book, or can I just call sales?
On a weekday between 09:00 and 19:00 Bucharest time, just call. At any other hour an assistant answers and nobody is at a desk, which is exactly why the booking exists: you choose the hour and a person is waiting when it comes. Booking also suits the other case, when you want the question read before the call starts.
What timezone are the times in?
Yours. The page converts every half hour into the timezone your browser reports, and you can change it if you are booking for someone else. The desk itself keeps 09:00 to 19:00 Bucharest time, Monday to Friday, which is 02:00 to noon in New York for most of the year. If none of the hours suit you, email sales@serverroom.net and we will set one up by hand.
How far ahead can I book?
Up to 14 days, with at least two hours' notice. For a later date, email sales@serverroom.net and say when.
Will I be talking to a salesperson or an engineer?
Both, because they are the same team. The people who quote builds run the hardware, and nobody here only sells. That is why the call can answer “will this work” and not only “what does it cost”.
Is it a video call or a phone call?
Whichever you ask for. Choose phone and we dial the number you gave. Choose video and the confirmation email carries a link. Most of these calls work best on the phone, because the useful part is a conversation about your workload, not a screen share.
Can I bring a colleague?
Yes, and it is often worth it: the person who knows the application and the person who signs are rarely the same. Name them in the request and they get the same invitation.
What should I have ready for a server sizing call?
Three things: what the machine has to do, what it runs on today, and the date you need it working by. If you have a current invoice from another provider, have it open. Comparing a real bill with a real configuration is faster than comparing two marketing pages.
I have a support problem, not a sales question.
Then do not book anything. Support is answered around the clock by chat, phone and ticket, and each of those is faster than a scheduled call. Go to the support desk or the direct numbers.
Read up on us first, if you would rather
Nothing on this page is a reason to trust us. These are: reviews from strangers with no reason to be kind, and a company record older than every claim on this site.
Server Room is operated by Data Room, Inc. of Long Island City, New York, with Data Room SRL in Bucharest. Trading since 2004.
Half an hour with a server expert, and you will know.
Whether it is the right machine, the right city and the right week, or the wrong company. All four are useful answers. Pick the half hour, and a person is waiting when it comes round.