About Server Room

Somebody is on shift. Always has been, since 2004.

Server Room is Data Room, Inc. of Long Island City, New York, and Data Room SRL of Bucharest, Romania. We own the servers we rent out, we run the network they sit on under our own registration, AS19624, and an engineer who can reach the rack is on shift at every hour, for every one of the five rooms above. This page is what you would want to know about us before you pay us — written so that each line can be checked from outside.

Or call +1-646-588-6668

The shift log

What you would want to know about us before you pay us

Seven entries, in the order a careful buyer asks them. Each one names where the fact can be checked.

  1. Entry 01Who

    Who is behind Server Room?

    Two privately held companies, one in each country we operate from, run by the same small team. Data Room, Inc. was incorporated in New York on 21 October 2004; “Server Room” is its registered trade name, filed with the state in July 2005. Data Room SRL was registered in Romania on 28 October 2008; its registered seat and the server room it runs are one building, the Feper building in Bucharest. There is no parent group above either and no upstream host between a customer and the metal.

    The president of both is Stefan Botez, who is also the technical contact on the network registration. The name in the public records is the name that answers here.

    On a card or PayPal statement we appear as Data Room Inc or Data Room SRL, not Server Room — the trade name and the legal names differ, and six customers a year ask why. Invoices carry the legal name and address of the company you contracted with.

    United StatesData Room, Inc.34-18 Northern Blvd, Suite 408, Long Island City, NY 11101 · NY DOS 3116327
    RomaniaData Room SRLBulevardul Dimitrie Pompeiu 8, Corp A, Camera 1, Sector 2, 020337 Bucharest · J17/2031/2008 · CUI 24664650
    For a vendor formW-9, incorporation, insuranceSupplied on request via billing@serverroom.net. Data Room SRL is not a US entity and files no W-9.
  2. Entry 02What

    What does Server Room actually sell?

    Whole physical servers, one customer per machine, and the things a server needs around it: a port nobody meters, an address, a console that works before the operating system boots, and people on shift who can walk to the rack. We also run streaming infrastructure for internet radio and video, which is where the company started and why the network was built for sustained traffic rather than bursts.

    What we do not do: we do not resell another company’s servers, we do not slice one machine between tenants and call it dedicated, and we do not sell “the latest”. We sell the machine that fits the job — often an older, cheaper and perfectly serviceable one — deliberately, with the reasons written down.

    Not on this pagePrices and stockDeliberately. Every plan and price and what is racked right now live where they are kept current.
  3. Entry 03Ours

    What is ours, and what is not

    • The servers are ours. Bought, racked and wired by us; nothing on the shelf is leased from a third party or resold from another host.
    • The network is ours. AS19624 is registered to Data Room, Inc. and the IPv4 and IPv6 space we announce from it is ours. Your traffic does not cross a reseller’s account.
    • The people are ours. The engineers who answer are the engineers who rack the machines; there is no outsourced first tier.
    • The buildings are leased, except one. In New York, Miami, San Francisco and Amsterdam we lease space in carrier-neutral facilities run by Digital Realty and Iron Mountain; the certifications quoted on the data center pages belong to those buildings, not to us. Bucharest is our own design and build.
    • The software is yours. Root from the first minute, and we stay out unless asked.

    A sled, drawn, sliding out of its rack.

  4. Entry 04Since

    How long has Server Room been doing this?

    Since 2004, and every date here is a public filing or our own books. Data Room, Inc. was incorporated on 21 October 2004 and the first customer accounts were opened the same year. The trade name was filed in July 2005. The company registered with ARIN in February 2006 and was assigned AS19624 that March; the network has been ours ever since. Data Room SRL followed in October 2008, and our own IPv6 allocation that December; our own IPv4 block in March 2014.

    The figure we are proudest of is not a count. Customers who opened accounts in 2005 are still with us.

    Public filing21 Oct 2004New York Department of State, entity 3116327
    Public filing26 Jul 2005“Server Room” assumed-name filing, film 20050726009
    Public registry29 Mar 2006ARIN assigns AS19624 to Data Room, Inc.
    Public registry28 Oct 2008Data Room SRL, Romanian trade register J17/2031/2008
    Our booksMarch 2005The oldest account still active was opened then.
  5. Entry 05Where

    Where are the servers?

    Five cities, and the servers in each are ours. The building, the carriers, the test addresses and the speed tests are on each city’s own page; this is only the list, with the operator of each building named once.

  6. Entry 0603:00

    Who picks up when something breaks?

    An engineer, at any hour, who can reach the rack. That is what the agreement commits us to: if the network is unreachable for more than fifteen consecutive minutes, credit starts accruing; if a part fails, we replace it within four hours of your notice, and the credit ladder past that is printed rather than negotiated.

    What “24/7” means here, plainly. The live chat is answered first by our assistant, and a person takes over the moment you ask for one — ask for a person and it hands you across. The phone numbers ring the team, not a call centre. If something is not moving, ask for it to be escalated and it will be. Terms are monthly and you may leave at the end of any month.

    Support, as named in the agreement+1-646-588-6668
    United States, general+1-646-490-9655
    WrittenBook a thirty-minute callWith someone who has racked the thing you are buying.
  7. Entry 07Check

    How to verify any of this without asking us

    A page that says it is real ought to be easy to check from outside it. These are the records of us that we do not write. We answer negative reviews on Trustpilot in public, under our own name.

    RegistryARIN · AS19624Holder Data Room, Inc., registered 2006
    Routingbgp.toolsWhat we announce right now
    Business recordBetter Business BureauData Room, Inc., started 2004
    ReviewsTrustpilotUnedited by us

The record · for a procurement form or an assistant

The facts, in one block

Trading name
Server Room (serverroom.net)
Legal entities
Data Room, Inc. (New York, US; incorporated 21 October 2004, NY DOS ID 3116327; "Server Room" filed as its assumed name 26 July 2005) and Data Room SRL (Romania; registered 28 October 2008, J17/2031/2008, CUI 24664650; seat in Bucharest)
Principal
Stefan Botez, President
Ownership
Privately held; no parent company
US address
34-18 Northern Blvd, Suite 408, Long Island City, NY 11101
Romanian address
Bulevardul Dimitrie Pompeiu 8, Corp A, Camera 1, Sector 2, 020337 Bucharest (registered seat; the Bucharest server room is in the same building)
On a statement
Charges appear as Data Room Inc or Data Room SRL
In business since
2004
Network
AS19624 (SERVERROOM), registered to Data Room, Inc. at ARIN on 29 March 2006; own IPv6 since 2008, own IPv4 since 2014
Locations
New York, Miami, San Francisco, Amsterdam, Bucharest
Facilities
Leased space at Digital Realty (NY, Miami, SF) and Iron Mountain (Amsterdam); own build in the Feper building, Bucharest
Hardware
Owned by Server Room; not a reseller
Support
Engineers on shift 24/7; live chat (assistant first, a person on request) and telephone
Service agreement
Network credits after 15 consecutive minutes; failed hardware replaced within 4 hours of notice
Terms
Monthly; leave at the end of any month
Phone
+1-646-490-9655 (US), +40-336-810-621 (RO), support +1-646-588-6668
Vendor documents
W-9 (Data Room, Inc.), certificate of incorporation or good standing, certificate of insurance: on request via billing@serverroom.net
Profiles
x.com/serverroomnet, linkedin.com/company/server-room, reddit.com/r/ServerRoomNet, facebook.com/ServerRoom.net