Asked about the panel
The Cue Reseller Panel, asked and answered
What is a streaming control panel?
The software a streaming host’s customers sign in to: it creates their live channels, TV stations, video libraries and radio stations on the streaming server, hands them the encoder settings and players, and keeps each one inside what it paid for. The Cue Reseller Panel is one, installed on your own dedicated server, with resellers between you and the customers.
Is it an alternative to MediaCP?
Yes. It is built around the same three roles and the same kinds of service, it answers MediaCP’s REST API, so billing modules made for MediaCP work with it, and it imports a MediaCP server’s accounts, services, publishing passwords, files and FTP accounts. It is our own software, not a copy of MediaCP.
Which billing systems does it work with?
WHMCS, Blesta, ClientExec and WiseCP, through the modules written for MediaCP’s API: they create, suspend, unsuspend and remove services as orders are paid, fall due or are cancelled. Anything else can use the same API with an API key, or listen to the signed webhooks.
Can my resellers use their own brand and domain?
Yes. Each reseller sets a logo, an accent colour, support details and a default language, and can give their customers a panel address on their own domain; its certificate is issued and renewed automatically. The panel can also be set to stop naming the software it runs on.
What does it run on?
A dedicated server with an x86-64 processor and Ubuntu 22.04 or later, Debian 12 or later, AlmaLinux 9 or later, or Rocky Linux 9 or later. We install it on the server for you, and its license is bound to that one machine.
Does it need Cue Media Server?
For Cue’s own live streaming, TV, on-demand and radio, yes: the panel manages Cue Media Server, sold with it or on its own. Running the panel beside Wowza Streaming Engine, Flussonic, SHOUTcast or Icecast instead is in development.
What happens if the license lapses?
The panel is locked at once, apart from the page where a new key is entered, and resellers and customers see that it is unavailable. Streams keep running for seven more days, so a late payment never takes a viewer off by surprise.